4 to Explore: A Northeast Neighborhoods Newsletter

Get Results

Get Results

Find It, Fix It App


For the past year, “4 to Explore” has been reporting graffiti, trash, damaged signs, and other nuisances in an effort to improve our quality of life in Northeast Seattle. Other neighbors have been joining the cause by calling the city’s Customer Service Bureau at 206-684-2489 (which is poorly staffed) or trying the city’s new mobile phone app “Find It, Fix It” (which suffered a slow start last year).

In a positive sign that our city government might finally be getting back to the basics of, well, city government, the new Mayor Ed Murray (1) expanded the phone app to include fixing street lights and illegal dumping and (2) led some of his Department heads in South Seattle on Community Walks using the “Find it, Fix It” app to fix problems and improve safety. Kudos to the thoughtful staff person who originated this idea.  We encourage and welcome these Community Walks in Northeast Seattle, too, but we can also take the initiative with this new tool and clean up our neighborhoods ourselves.

In addition to ad hoc community walks, many cities already have fully staffed 24-hour Call Centers (using the easy to remember 3-1-1). A 3-1-1 Call Center reduces the burden on the 9-1-1 system, provides residents with a single phone number, and enables mayors to track the performance of city staff to keep neighborhoods, parks, and roads clean and safe. (If you’ve ever tried to report graffiti and been bounced around, you would love a 3-1-1 system.) As a city of innovation, Seattle should have a robust 3-1-1 Call Center, too.

Due, in part, to the frustration of not having a point person to Get Results for simple neighborhood problems, voters recently approved a new neighborhood-based method for electing 7 of our 9 City Councilmembers.  Northeast Seattle includes districts #4 and parts of #5. Find your district on the City Clerk’s website. We will select these neighborhood Councilmembers in 2015. The Ravenna Blog will track the contests closely.

For creative ideas on how to engage citizens to reinvent government, check out the 2013 book Citizenville or explore our website: www.4toExplore.org.

Get Results

Removing Graffiti

Whether or not you agree with the “broken windows theory” of criminology, you probably do not enjoy seeing graffiti, trash, or damaged signage in your neighborhood. Take action to fix things on your block by calling the city government’s Customer Service Bureau at 206-684-2489. When calling the Customer Service Bureau or when they transfer you to another department, ask for a tracking number and follow-up. You can also try the city’s new mobile phone app “Find It, Fix It” which enables you to pinpoint the location of the problem and upload photos. While calling is often quicker, we were able to have the city government remove the graffiti from these signs using Find It, Fix It. (To report graffiti on PUBLIC property, like these street signs, you can also call the city’s Graffiti line directly at 684-7587, press 2.)

Due, in part, to the frustration of not having a point person to Get Results for simple neighborhood problems, voters recently approved a new neighborhood-based method for electing 7 of our 9 City Councilmembers.  Northeast Seattle includes districts #4 and parts of #5. Find your district on the City Clerk’s website. We will select these neighborhood Councilmembers in 2015. The Ravenna Blog will track the contests closely.

For creative ideas on how to engage citizens to reinvent government, check out the 2013 book Citizenville or explore our website: www.4toExplore.org.

Get Results

Shopping Cart Plague Continues

cart on Burke-Gilmancart removed from Burke-GilmanThe plague of abandoned shopping carts continues in our neighborhoods. If you see one, call the grocery store and report the address.  For the QFC website, click here. The U-Village QFC # is 206-523-5160, then press 0. For the Safeway website, click here. The U-Village Safeway #  is 206-522-8350, then press 8.  The U-District Safeway # (on Brooklyn) is 206-522-4565, then press 8. Unfortunately, the Seattle city government does not typically remove shopping carts and there is no city ordinance to encourage grocery stores to retrieve them.

Due, in part, to the frustration of not having a point person to solve basic city problems, voters recently approved a new neighborhood-based method for electing 7 of our 9 City Councilmembers.  Northeast Seattle includes districts #4 and parts of #5. Find your district on the City Clerk’s new website. We will select these neighborhood Councilmembers in 2015. The Ravenna Blog will track the contests closely.

For creative ideas on how to engage citizens to reinvent government, check out the 2013 book Citizenville or explore our new website: www.4toExplore.org.

Get Results

Graffiti on Street Signs

Whether or not you believe in the “broken windows theory” of criminology, you probably do not enjoy seeing graffiti, trash, or damaged signage in your neighborhood. Take action to fix things on your block by calling the city government’s Customer Service Bureau at 206-684-2489. When calling the Customer Service Bureau or when they transfer you to another department, ask for a tracking number and follow-up. You can also try the city’s new mobile phone app “Find It, Fix It” which enables you to pinpoint the location of the problem and upload photos — but calling gets results much quicker!

Due, in part, to the frustration of not having a point person to solve basic city problems, voters recently approved a new neighborhood-based method for electing 7 of our 9 City Councilmembers.  Northeast Seattle includes districts #4 and parts of #5. We will select these neighborhood Councilmembers in 2015.

For creative ideas on how to engage citizens to reinvent government, check out the 2013 book Citizenville or explore our new website: www.4toExplore.org.

Get Results

Fixing Street Signs

sign leaning croppedstreet sign fixed again

Whether or not you believe in the “broken windows theory” of criminology, you probably do not enjoy seeing graffiti, trash, or damaged signage in your neighborhood. Take action to fix things on your block by calling the city government’s Customer Service Bureau at 206-684-2489. Check out these Before and After photos: a vehicle smacked into this street sign and we got it fixed in a week. When calling the Customer Service Bureau or when they transfer you to another department, ask for a tracking number and follow-up. You can also try the city’s new mobile phone app “Find It, Fix It” which enables you to pinpoint the location of the problem and upload photos — but calling gets results much quicker!

Due, in part, to the frustration of not having a point person to solve basic city problems, voters recently approved a new neighborhood-based method for electing 7 of our 9 City Councilmembers.  Northeast Seattle includes districts #4 and parts of #5. We will select these neighborhood Councilmembers in 2015.

For creative ideas on how to engage citizens to reinvent government, check out the 2013 book Citizenville or explore our new website: www.4toExplore.org.

Get Results

Customer Service Bureau

You deserve results from your local government. If you see graffiti, a broken sign, or have a problem with a city service in your neighborhood, call 206-684-2489 (CITY) today. The public servants at the Customer Service Bureau are there to solve these problems. Ask for a tracking number and follow-up. You can also try the city’s new mobile phone app “Find It, Fix It” which enables you to pinpoint the location of the problem and upload photos.  See the Before and After photos of the tripping hazard we got our city government to fix.

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